Michael Kahn

Business Solutions Group has been serving the Mt. Prospect area since 2009, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What About Managed IT Confuses You?

What About Managed IT Confuses You?

Do you understand what a managed service provider does for businesses just like yours? Some of what a MSP does can be a bit confusing if it’s not explained properly, leading to misinformation spreading. We wanted to take a moment to clear up what it is we help our clients with, as well as what we can accomplish for your business.

Breaking Down Managed Service Providers (Also Known as MSPs)
Sometimes just the title of the solution can seem a little intimidating. After all, why do you need someone to provide these services in the first place? An internal IT department might seem like the superior option, but the truth of the matter is that not all businesses have one of these. This is why some businesses outsource this responsibility--hence the service we provide.

Another major aspect of managed services is remote monitoring and management which is a helpful way to keep your technology up to date and secure from dangers. Through the use of remote monitoring, you can more efficiently utilize cloud computing without the dangers of doing so, as well as keep data as secure as possible while maintaining industry standards.

We Won’t Replace In-House Staff (Or Vice Versa)
Once business owners learn about what managed service providers do, they might start to think that outsourcing is the solution to all of their staffing problems. While it is certainly helpful for shoring up issues that you might have with being able to afford certain workers and salaries, it is by no means with the intention of replacing any workers, particularly in regard to your IT resources. The reality of the situation is that we don’t replace your business’ IT; we work in conjunction with your IT to make their jobs as easy as possible.

While we theoretically could function as an IT department for your business, we aren’t in this industry to put anyone out of a job. We just want to help your business obtain and manage functional technology. Think about it; your internal teams and resources face an overwhelming workload that includes managing technology, eliminating day-to-day issues, and planning the future of your infrastructure. Basically, our job is to streamline the process and make up for any deficiencies that might exist in your business’ IT maintenance.

On the other hand, if your business is relying on break-fix IT to resolve issues with your technology, we want you to know that there’s no need for that when we can replace those services entirely. Break-fix IT is expensive and inefficient for a growing business, and you’ll get much more value out of working with us.

We Can Handle Most Anything You Throw At Us
If your business needs help with IT issues, we don’t want you to hesitate at all. Give us a call and we’ll work through your troubles in a way that is conducive to your business model. After all, compliances and specific solutions might be the key to realizing your organization’s success, and you want to make sure that you’re working with a reputable service provider.

We dedicate ourselves to taking care of businesses just like yours. As your business grows and experiences more success, we will grow alongside you and adapt our strategy to make sure your organization is well cared for. To learn more about what we can do for you, reach out to us at 866.546.1004.

 

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