Michael Kahn

Business Solutions Group has been serving the Mt. Prospect area since 2009, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Managed IT Services’ Major Points of Emphasis

Managed IT Services’ Major Points of Emphasis

As a managed IT services provider, we are constantly trying to find the most effective ways to communicate just how much value our services can bring a business, nonprofit, or municipal organization. Since almost all organizations rely heavily on their technology, it stands to reason that getting the most value out of their IT support should be a priority. In many ways, managed IT services are the answer to this issue. Let’s look at some of the most valuable parts of using managed services. 

Our Industry Experience

Managed services technicians aren’t your average computer repair guys. We have to find solutions for so many different situations and problems that our perspective about how to best help an organization shifts. It’s for this reason that an MSP is a wonderful partner in which to build onto your current IT infrastructure. 

Having an IT support team with plenty of experience isn’t enough. You need to make sure that your IT support options have the experience with the information technology needs of your particular business. Having a support team that understands the demands of--and on--your business can go a long way toward gaining the IT service partner that will be a truly indispensable resource for your company.

Response Times

One reason that some businesses clutch to the notion that they need to have onsite IT technicians is that they don’t believe the response time of the managed service provider is fast enough to warrant a change. What the decision makers at those organizations don’t quite understand is that MSPs are typically confronting every issue before the onsite IT team is alerted. 

One of the main benefits of managed IT services is that since we proactively monitor and manage covered endpoints, it saves technicians from having to worry about response time. Couple that fact with the fact that we offer a 24/7/365 help desk that can troubleshoot problems any time of day, you’ll find that with the right MSP, your IT runs better, making your business run better. 

Scope of Service

One of the biggest points of contention businesses have with their IT is that it costs too much to implement. With managed IT services, your business’ whole IT infrastructure is completely monitored and maintained, leaving any IT projects you want deployed real options. Do you want to upgrade your communications? Would you like to put in an IT-based system to be able to manage a part of your business better? Need to meet a new set of compliance standards within the next quarter? You are open to do it.

Best yet, even if you have your IT completely managed by Business Solutions Group, we also provide access to professional IT consultants that not only have great relationships with some of the best vendors in the industry, but have the know-how and determination to help you get your project implemented and working properly. The expanse of expertise you get with an MSP is one of the best benefits of using a managed IT services provider. 

Cut Costs

If you were to staff an IT department with all the tools, experienced technicians, comprehensive consultants, and technical skills that we have, it would cost you a fortune. Outsourcing some or all of your IT responsibilities to a managed services provider not only gives you access to some of the best technical minds in Chicagoland, it does so at a fraction of the cost than it would if you were to do it yourself. The value you’ll see in the first six months with Business Solutions Group will make you wonder why you waited until now to call us.

If you would like to get comprehensive IT management for a fraction of the price that you are paying now, consider calling us at 866.546.1004. Our consultants can talk to you about doing an assessment of your business’ IT.

 

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